Your customers don't wait.
Neither should you.

You're running the business. Managing the team. Doing the work. We reply instantly, even after hours.

We qualify the lead and book the next step while you're busy.

Simple Offer

£300 setup + £100/month to keep it running

Or to get started

One extra job can cover months of service. See pricing below.

You can't do it all — and now you don't have to.

What actually happens when someone messages you?

You're mid-job. Driving. Or just trying to relax.

And then comes the message:

"Hi, are you free next week?"
"Do you have a price list?"
"Can I book in for Tuesday?"

If you don't reply fast, they're gone.

Another lead lost. Another booking that could've been yours.

The Numbers:

47%

of inquiries happen outside business hours (9 PM - 9 AM)

First Responder

wins when customers contact 3-5 businesses

17 hours

industry average response time

5 minutes

determine if the lead books with you or a competitor

Speed-to-lead wins: We reply in seconds, qualify the lead, and book the next step while they are still deciding.

0–1 min
Instant reply
1–5 mins
Qualify & book
After hours
Captured overnight

We manage your AI. You manage your business.

Your AI assistant replies instantly — answers questions, qualifies leads, books appointments. We train it, monitor it, and keep your costs predictable.

You focus on the work. That's the whole point.

Social DMs

Facebook & Instagram included

Website Chat

Included in all plans

WhatsApp

Usage billed at cost

SMS & Voice

Usage billed at cost

One monthly care fee, usage billed at cost. We monitor your AI usage and move you to Unlimited when it makes sense.

This isn't a tool you manage. This is a service we deliver. That's the difference.

Simple Offer

£300 setup + £100/month

Simple pricing. You only pay for what you use.

A one-time setup to build your assistant, then a simple monthly fee to keep it running. Usage costs (AI, SMS, WhatsApp, voice) are billed at cost, so there are no surprises.

What's included in your monthly fee:

✅ AI assistant trained on your business
✅ Facebook, Instagram, Web Chat
✅ Mobile app & dashboard
✅ Dedicated support & tuning
✅ Calendar integration
✅ No long-term contracts
Launch + Care

Flow Local Service

£300 setup

£100 /month

Built for local businesses that want faster replies.

  • Custom-trained AI assistant
  • Facebook, Instagram, Web Chat
  • Setup in 1–7 days
  • Ongoing optimisation & support
  • No long-term contracts
  • Upgrade to Unlimited when volume grows

Usage costs are billed at cost: AI conversations, SMS, WhatsApp, and voice. We monitor usage and recommend Unlimited when it makes sense.

Unlimited plan available on request for high-volume teams.

Most businesses find one extra job pays for months of service. No long-term contracts, no surprises.

Typical usage costs:

Text AI (PAYG)

£20-50/month for typical message volume

Varies by how many inquiries you get

Voice AI (PAYG)

£20-50/month during busy periods

Only pay for actual call minutes

Most local businesses have low usage costs. If volume grows, we can switch you to Unlimited for predictable billing.

When Unlimited makes sense:

✅ Consistent high inquiry volume
✅ Heavy ad spend or multiple lead sources
✅ Multiple locations or large teams
✅ You want fixed monthly costs

Unlimited, only if it makes sense: If your usage consistently climbs, we'll switch you to Unlimited so your monthly costs stay predictable. If it drops, we'll move you back to PAYG.

How it works: We'll collect a card on our setup call for PAYG charges (AI conversations, SMS, WhatsApp, voice). You're only charged for what you use, and we monitor usage so nothing gets out of hand.

Book a quick call and we will map your setup.

Stop guessing. Test the assistant yourself.

Message it real questions. See how it responds. Decide if it works for you.

Try it now — no credit card, no commitment.

Pick a channel:

Ready for your own assistant?

We build custom versions tailored to your business, your tone, and the way your customers communicate.

Setup includes:

  • ✅ Custom-trained AI assistant
  • ✅ Integration with your ads, website, socials
  • ✅ Launch in under a week

Earn with referrals:

Know another business that could use this? Refer them and get a free month for every paid customer.

💡 Need video ads? We create compelling video ads to drive traffic to your assistant. Ask us about bundling.

Ready to stop missing leads? Message the assistant above or book a quick call.

Questions? We've got answers.

Common questions about how Flow Local works, pricing, and getting started.

Yes. No long-term contracts. You can cancel anytime—your subscription runs month-to-month, and you only pay for the time you use it.

Absolutely. You can set operating hours so the AI only responds during times you choose. Outside those hours, messages are held and you can review them in the morning. Perfect if you want to handle late-night inquiries yourself.

We train your AI on your business, so it understands your tone and services. The whole point is it works 24/7 without you having to edit every response. If you spot patterns or issues:

  • Flag them to your dedicated support team
  • We continuously monitor and improve accuracy

We're responsible for the AI's performance—that's the service we deliver.

Setup typically takes 1–7 days. During your setup call, we'll:

  • Learn about your business and services
  • Train your AI to sound like you
  • Connect to your calendar, website, and messaging channels
  • Test everything before it goes live

No contracts. You're on a month-to-month subscription with no lock-in period. You're free to cancel anytime, though most customers stay because they see results quickly.

Refer another business, they sign up and stay for their first month—you get a free month of service. No limit on referrals, so if you know 5 other businesses that could use this, you get 5 free months. It's that simple.

You're billed monthly for the care plan, and usage is billed at cost. We collect a card at setup for:

  • Your monthly care plan (£100/month)
  • Usage charges (AI, SMS, WhatsApp, voice)
  • Any optional add-ons you choose

We monitor your usage and recommend Unlimited if it becomes more cost-effective.

It means we do not mark up AI, SMS, WhatsApp, or voice. You pay the provider rates and we keep your monthly care fee simple and fixed.

We work with you during setup to teach it your industry, services, and terminology. If issues come up, your dedicated support team tweaks the training. We're committed to getting this right—poor performance reflects badly on you, so we make sure it works.

Yes. If your usage grows, we will move you to Unlimited. If it drops, we move you back. No contracts, no hassle.

Who are we?

Michael McGlade

Michael McGlade

I'm a software developer and entrepreneur based in Belfast. For years, I've worked with software companies and seen the incredible productivity gains good tools can deliver. But I noticed something: those same principles rarely made it to local service businesses and small companies outside the tech bubble.

Most of them are drowning in messages and chasing leads manually — and they don't have a CTO or software team to solve it. That's what Flow Local fixes.

I genuinely enjoy meeting my customers for coffee to understand their business and make sure this actually works for them. And when I'm not working, you'll likely find me walking my springer spaniel around Belfast.

Want to chat? Drop me a message at michael@flow-local.com