Privacy Policy

Last updated: February 2026

Flow Local ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our website and services.

Information We Collect

We may collect the following information:

Contact information you provide (name, email, phone number) when enquiring about our services
Usage data and analytics collected automatically when you visit our website (via TikTok Pixel and similar tools)
Communications you send to us via contact forms or email

How We Use Your Information

To respond to enquiries and provide our services
To send relevant updates or offers (you can opt out at any time)
To improve our website and understand how visitors use it
To comply with legal obligations

Third-Party Services

We use the following third-party services which may collect data in accordance with their own privacy policies:

TikTok Pixel (advertising analytics)
Vercel (website hosting)
Go High Level (CRM and communication platform)

Social Media Integrations

Our scheduling tools may connect to social media platforms including TikTok, Instagram, and Facebook. When you authorise these connections, those platforms' privacy policies also apply. We only access the permissions required to schedule and publish content on your behalf.

Data Retention

We retain your information only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at hello@flow-local.com.

Cookies

Our website uses cookies and similar tracking technologies for analytics and advertising purposes. You can control cookie settings through your browser.

Contact

If you have questions about this policy, contact us at hello@flow-local.com.