Managed AI
for mortgage brokers.

Yes. Flow Local sits in front of 360Lifecycle, The Key, Smartr365, TrueQuote, or whatever case-management/fact-find system you use. The AI handles the enquiry stage — qualifying, collecting initial info, booking the fact-find appointment — and hands a structured summary into your system. Compliance-sensitive stages (suitability, recommendation, product research) stay 100% with the adviser.

The system handles enquiry-stage communications — the same category as your existing phone calls, website forms, and email. It's tightly scoped to information gathering and booking; it doesn't make recommendations, give advice, or discuss specific products. All communication templates are written to avoid anything MCOB-regulated — no "you qualify," no rate discussion, no product suggestions. Every handoff to the adviser includes a full transcript for your compliance file.

Within seconds, around the clock. Mortgage enquiries are time-critical in a way few other service enquiries are — research shows the odds of reaching a lead drop roughly 21x when the first response goes from 5 minutes to 30 minutes. A broker replying at 9am the next morning to a 10pm enquiry is usually speaking to someone who's already filled in a form on a competitor's site.

Enough to tell the adviser whether this is worth an hour of their time and what kind of case it is — purchase vs remortgage vs BTL vs further advance, timeframe, employment type, credit situation, approximate LTV, whether they have a property in mind, any prior applications, and whether they've spoken to other brokers. No suitability questions. No advice. Just the triage info that lets the adviser open the case warm.

From £125/month per pillar. Most broker firms start with lead response (website, paid, referral-partner), add reviews across Google and Trustpilot, and layer acquisition once the conversion side is tight. No setup fee, no contract, first 14 days on us.